General questions

Why can’t I purchase the cover online – why do I have to wait for a quote?

You can complete your application, quickly and easily, through our simple online form. However, to give you – and us – peace of mind that our policy is suitable for your organisation, we’ll have one of our experts check it over before providing a quotation. We’ll be in touch with you within 2 working days of receipt of your application.

How long before I receive my quotation?

We’ll provide your quotation within 2 working days of receipt of your application.

Who is the policy provided by?

Lucas Fettes and CaSE Insurance are both specialists in the Charity and Not for Profit sector. Lucas Fettes is a national, independently owned insurance broker and financial services group and CaSE Insurance is a specialist charity insurance provider – a joint venture between NCVO, the law firm Bates Wells Braithwaite and a specialist charity underwriting agency called aQmen.

We are both trusted suppliers to the NCVO and we’ve teamed up in order to offer cost-effective online insurance.

If you accept your insurance quotation and place cover, you’ll be doing so with CaSE Insurance.

What if the policy is not suitable for my organisation?

Even if our online insurance policy is not suitable for your organisation, we can still help you.

Lucas Fettes & Partners is a national, independently owned, Lloyd’s accredited insurance broker and as such we have access to over 300 insurance markets. Please call us on 0330 660 0148 to discuss how we can help with your particular requirements and to arrange a free, no obligation consultation. Visit the Lucas Fettes & Partners website to find out more.

Do you offer any other services for charities and not for profit organisations?

Yes:

Easy as AE – Affordable automatic enrolment solutions

If you are a relatively small organisation and you have not yet reached your pensions automatic enrolment staging date, we have an affordable solution to help make your automatic enrolment experience as painless as possible. Please click here.

Lucas Fettes & Partners – Consultative risk management, insurance and financial services

As a national, independently owned group, Lucas Fettes & Partners have been providing comprehensive solutions to some of the best known names in the charity and not for profit sector for many years.

Our consultative services include:

  • Risk management, including employment law and health & safety
  • Whole of market insurance placement
  • Specialist trustee and liability insurance
  • Employee benefit programmes
  • Pensions automatic enrolment
  • Investment management

Visit the Lucas Fettes & Partners website to find out more.

Who are CaSE Insurance?

CaSE Insurance have been insuring only charities, social enterprises and other not for profit organisations since their launch in 2007. CaSE Insurance is a joint venture between NCVO, the law firm Bates Wells Braithwaite and a specialist charity underwriting agency called aQmen.

Like Lucas Fettes, CaSE Insurance are trusted suppliers to the NCVO.

CaSE Insurance is a trading name of CaSE Insurance Services Limited, which is a company registered in England and Wales with company number 07456845. CaSE Insurance Services Limited is an appointed representative of aQmen Ltd, which is authorised and regulated by the Financial Conduct Authority, with registration number 453263.

Who are NCVO?

With 11,000 members, the National Council for Voluntary Organisations (NCVO) champions the voluntary sector and volunteering. They do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

For more information, go to the NCVO website.

Hopefully we’ve answered your question. If not, please contact us.